We offer a full claims management service for landlords making a building insurance claim.
Our diligent approach has led to customers continually recommending our service. We have successfully managed and negotiated thousands of claims and reinstated homes and businesses across the UK.
Other ways to contact ASPRAY
Making a Building Insurance Claim?
You've come to the right place
Get a call from a member of our qualified claims handling team that can advise of the next steps in your claim.
0808 161 7091
nrla@aspray.com
Aspray Limited is authorised and regulated by the Financial Conduct Authority and can be found on the Financial Services Register (www.fca.org.uk/register) under reference 466101 for claims handling only.
As a NRLA member, you will receive £100 off your excess when Aspray manage your claim in full.
Terms and Conditions Apply. See voucher for more details.
Download your £100 Voucher
Choose Aspray: your tenants will thank you for it.
As landlord you likely have enough to deal with, let our expert team manage your insurance claim and get your property reinstated as quickly as possible.
Dedicated Loss Assessor
Support with Loss of Rent
Support With Complex Property Damage Claims
Insurance claims can be time-consuming for landlords, especially when dealing with tenants, insurers, and repair contractors. Aspray helps by managing the property damage claim from start to finish, keeping you informed throughout and negotiating directly with the insurer to seek a fair outcome. This allows you to focus on your property and tenants while we handle the day-to-day progress of the claim.
Repairs Project-Managed by Trusted Contractors
If the claim is accepted and you choose to use Aspray’s vetted contractors for the reinstatement works, there is no charge for our loss assessing service. Your insurance excess still applies. We work only with trusted tradespeople, coordinating the schedule of works and ensuring repairs are completed to an agreed standard, helping you return the property to pre-loss condition as smoothly as possible. If you are a VAT registered company you will be liable for the VAT element of the settlement. However, you can claim this from HMRC on your next VAT return.
Clear Communication at Every Stage
We understand how important transparency is for landlords. Throughout the claim, we keep you updated with clear explanations, regular progress reports, and answers to any questions you may have. Our aim is to reduce stress, minimise disruption for you and your tenants, and provide reassurance that your claim is being handled professionally and fairly.
How can Aspray Support you with your insurance claim?