Aspray Milton Keynes
Contact: David Hearn
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We Deal with all Residential and Commercial Property Damage Insurance Related Claims, such as….
- Water Damage
- Fire Damage
- Flood Damage
- Impact Damage
- Storm damage
- Criminal Damage
Helping People Make Successful Buildings Insurance Claims.
If your home or business has been damaged, Aspray Milton Keynes could help you achieve a fair settlement from your insurer, and working with vetted contractors, we aim to reinstate your property to its pre-loss condition as swiftly as possible.
Fire, flood, water damage, storms, impact or criminal damage; no matter the problem, an Aspray project manager could help.
Whether you have suffered damage to your home, buy-to-let property or business premises call Aspray Milton Keynes to book an appointment with your local project manager.
WINNER of the Long Term Excellent Service Award
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I have been running Aspray (Milton Keynes) for just over seven years and in that time have project managed various types of building claims, from escape of water to the most devastating and upsetting fire claims. Irrespective of the type of claim my approach is always the same, treat the client with the upmost respect at all times, listen carefully to what happened whether it takes five minutes or an hour, then explain clearly how Aspray (Milton Keynes) could help them through the claims process. Once I have their confidence I can then help them, knowing that I will receive their full support.
The idea is that following my visit and with the mandate signed, the residential/commercial property owner, landlord or tenant can go about their business, knowing that I am working for them on their buildings claim, aiming to bring about an acceptable settlement as soon as possible. Once the settlement is in place I can instruct my contractors to visit and start the reinstatement process.
If it is unclear as to why the damage to the property has occurred, I aim to investigate the cause and check that the claimant has adequate trace and access cover through their policy.
A good example of this, occurred recently where a downstairs wood floor was wet but it was unclear what the cause was. My plumber checked for heating pipe damage above and below the floor and leaks from the upstairs bathrooms, but nothing was found. After some further investigation, he isolated the problem to the central heating boiler, specifically a pipe from the boiler into the soil stack in the wall’s void. The water from the boiler should have been taken into the soil pipe and removed, but because the pipe was not sealed correctly, condensation was forming on the exterior of the pipe and running down it and under the downstairs floor. Once the reason was found the solution was readily available.
Although I welcome new contractors, I have worked with a core group of local tradespeople for many years. These long-standing relationships mean that I can work towards my aim of providing a satisfactory standard of reinstatement to my clients.
Water damage is one of the most common causes of residential or commercial buildings insurance claims. A leaky or frozen pipe can sometimes lead to extensive, and sometimes expensive, damage to your property and its contents.
If you experience water damage, Aspray could help by negotiating with your insurance company or their loss adjuster, drying out your property if necessary and instructing vetted contractors to complete reinstatement works.
Suffering a fire in your residential or commercial property can be destressing and the damage caused can, in some cases, be catastrophic. Aspray could help restore your home or business to its pre-loss condition, providing a helping hand when you may need it most.
Where applicable, if your residential property is damaged an Aspray loss assessor will arrange temporary accommodation for yourself and your family should you be unable to remain in your property while repairs are carried out.
Adverse weather conditions are out of your control and a severe storm can cause damage to various aspects of your residential or commercial property. High winds, heavy rain, hail and snow can all potentially cause harmful effects to your home or business, from broken roof tiles to an uprooted tree landing on your house or business.
Damage caused by a storm can take many forms however, our project managers are experienced at reinstating properties that have been affected by extreme weather conditions.
Extreme floods have been prominent across the UK over the past few years, with home and business owners suffering extensive damage, leaving them without a habitable property for extended periods of time.
If your property has been flooded, Aspray Milton Keynes could, were applicable, arrange temporary accommodation and begin organising the cleaning and stripping of fixtures, fittings and furnishings that have been damaged because of the flood.
Predominately caused by a vehicle colliding with your residential or commercial property or boundary, the physical damage of impact can be big enough and Aspray Milton Keynes understand that the emotional impact could be even greater. The property owner can usually recover the cost of the damage under their own policy and then your insurances can often pursue a recovery of costs against the offending motorist.
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Our most frequently asked question - What is the difference between a Loss Assessor and a Loss Adjuster?
A loss assessor works in the best interests of the policyholder. Sometimes known as a public loss adjuster, a loss assessor manages property damage insurance claims on behalf of the policyholder, working towards achieving a fair settlement from the insurance company.
In 2005, it became a legal requirement for all loss assessors to be regulated by the Financial Conduct Authority (FCA) to ensure that insurance claim management meets specific standards. Aspray Ltd is authorised and regulated by the Financial Conduct Authority and can be found on the FCA Register.
An Aspray loss assessor goes beyond simply negotiating and agreeing your claim with the insurer, they also project manage all repair works, reinstating your property to its pre-loss condition as swiftly as possible.
A loss adjuster is appointed on behalf of the insurance company. When instructed by an insurance company, a loss adjuster will assess the damage to your property and, if they deem the damage liable under your insurance policy, will work with your insurance company to provide settlement figure. Loss adjusters are often appointed when the claim is of a significant size and will visit your property to determine the cause of damage.
Any loss adjuster appointed will be paid directly by your insurance provider, therefore, many claimants worry that they may not receive an impartial assessment. This is where a claimant may decide to appoint a loss assessor who will aim look after their interests.
Instructing Aspray Milton Keynes will provide you with a dedicated and experienced loss assessor who will put your interests first.
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Fire, Flood, Water Damage, Storms, Impact or Criminal Damage.
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Aspray Milton Keynes: Area & Postcode Coverage
Buckingham, Gawcott, Steeple Claydon, Winslow, Leighton Buzzard, Woburn, Flitwick, Silsoe, Biggleswade, Sandy, Bedford, Kempston, Clapham, Shambrook, Wyboston, Sharnbrook, Olney, Newport Pagnell, Wolverton, Bletchley.