Contact: Sushma Long
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We Deal with all Residential and Commercial Property Damage Insurance Related Claims, such as….
- Water Damage
- Fire Damage
- Flood Damage
- Impact Damage
- Storm damage
- Criminal Damage
Helping People Make Successful Buildings Insurance Claims.
If your home or business has been damaged, Aspray Oxford could help you achieve a fair settlement from your insurer, and working with vetted contractors, we aim to reinstate your property to its pre-loss condition as swiftly as possible.
Fire, flood, water damage, storms, impact or criminal damage; no matter the problem, an Aspray project manager could help.
Whether you have suffered damage to your home, buy-to-let property or business premises call Aspray Oxford to book an appointment with your local project manager.
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I started my working life in a variety of customer facing roles, working in areas ranging from bakeries to banks, gaining valuable customer service experience along the way. In 1991, at the age of 21, I decided to go to Brookes University in Oxford and study a BA (Hons) in Educational Studies and Anthropology. Studying at this level highlighted for me the importance of time management skills and I thoroughly enjoyed both the course and my time there! After finishing my degree, I decided to work for a well-known travel agent running their foreign exchange bureau. These combined experiences gave me a very good grounding in customer facing roles, hard work and diligence and most importantly, showed me the importance of treating customers both fairly and well within a business environment.
After getting married and having two children, I decided to start my first business in partnership with my husband and so, in 2005, we launched our property investment business and bought our first investment property from an auction, carrying out a complete refurbishment before letting the property out. Over the years, we have acquired a portfolio of properties, all of which have been bought through auctions and fully refurbished before being rented out; this is a successful business we currently own and run. Years spent running this business has given me wide ranging property related experience including sourcing property, analyzing property deals, sourcing good quality and reliable tradesmen, project managing refurbishment projects, compiling works schedules, overseeing work, managing tradesmen and their work schedules, working as part of a team comprising of contractors, accountants, solicitors and financial advisors, along with excellent people skills.
In 2017, I decided that I needed something more challenging and after researching numerous franchising opportunities I decided that the Aspray franchise opportunity was by far the most interesting, credible and most suited to my abilities, experience and skill-set. After attending one of their Discovery Seminars and being suitably impressed with their professionalism, I happily became a part of the Aspray network as the representative of Aspray (Oxford).
I am very proud to be working alongside an award winning, industry leader who puts the customer’s best interests at the heart of their business ethic.
Water damage is one of the most common causes of residential or commercial buildings insurance claims. A leaky or frozen pipe can sometimes lead to extensive, and sometimes expensive, damage to your property and its contents.
If you experience water damage, Aspray could help by negotiating with your insurance company or their loss adjuster, drying out your property if necessary and instructing vetted contractors to complete reinstatement works.
Suffering a fire in your residential or commercial property can be destressing and the damage caused can, in some cases, be catastrophic. Aspray could help restore your home or business to its pre-loss condition, providing a helping hand when you may need it most.
Where applicable, if your residential property is damaged an Aspray loss assessor will arrange temporary accommodation for yourself and your family should you be unable to remain in your property while repairs are carried out.
Adverse weather conditions are out of your control and a severe storm can cause damage to various aspects of your residential or commercial property. High winds, heavy rain, hail and snow can all potentially cause harmful effects to your home or business, from broken roof tiles to an uprooted tree landing on your house or business.
Damage caused by a storm can take many forms however, our project managers are experienced at reinstating properties that have been affected by extreme weather conditions.
Extreme floods have been prominent across the UK over the past few years, with home and business owners suffering extensive damage, leaving them without a habitable property for extended periods of time.
If your property has been flooded, Aspray Oxford could, were applicable, arrange temporary accommodation and begin organising the cleaning and stripping of fixtures, fittings and furnishings that have been damaged because of the flood.
Predominately caused by a vehicle colliding with your residential or commercial property or boundary, the physical damage of impact can be big enough and Aspray Oxford understand that the emotional impact could be even greater. The property owner can usually recover the cost of the damage under their own policy and then your insurances can often pursue a recovery of costs against the offending motorist.
Aspray Oxford Local Activities
Our most frequently asked question - What is the different between a Loss Assessor and a Loss Adjuster?
A loss assessor works in the best interests of the policyholder. Sometimes known as a public loss adjuster, a loss assessor manages property damage insurance claims on behalf of the policyholder, working towards achieving a fair settlement from the insurance company.
In 2005, it became a legal requirement for all loss assessors to be regulated by the Financial Conduct Authority (FCA) to ensure that insurance claim management meets specific standards. Aspray Ltd is authorised and regulated by the Financial Conduct Authority and can be found on the FCA Register.
An Aspray loss assessor goes beyond simply negotiating and agreeing your claim with the insurer, they also project manage all repair works, reinstating your property to its pre-loss condition as swiftly as possible.
A loss adjuster is appointed on behalf of the insurance company. When instructed by an insurance company, a loss adjuster will assess the damage to your property and, if they deem the damage liable under your insurance policy, will work with your insurance company to provide settlement figure. Loss adjusters are often appointed when the claim is of a significant size and will visit your property to determine the cause of damage.
Any loss adjuster appointed will be paid directly by your insurance provider, therefore, many claimants worry that they may not receive an impartial assessment. This is where a claimant may decide to appoint a loss assessor who will aim look after their interests.
Instructing Aspray Oxford will provide you with a dedicated and experienced loss assessor who will put your interests first.
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TO COMPLETING YOUR PROPERTY DAMAGE INSURANCE CLAIM WITH ASPRAY.
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Aspray Oxford: Area & Postcode Coverage
Oxford Central and South Oxford, Kennington, Boars Hill, New Hinksey, South Hinksey, Osney, Vale of White Horse, North and West Oxford, Botley, North Hinksey, Summertown, Wytham, Jericho, Wolvercote, Cherwell, North East Oxford, Beckley, Headington, Marston, Elsfield, Noke, Woodeaton, Woodperry, East Oxford, Cowley, Blackbird Leys, Littlemore Sandford-on-Thames, Iffley, Rose Hill, South Oxfordshire, Kidlington, Yarnton, Begbroke, Tackley, Murcott, Charlton-on-Otmoor, Fencott, Islip, Cherwell, West Oxfordshire, Aylesbury Vale, Chipping Norton, Charlbury, Chadlington, Bledington, Cotswold, Wallingford, Berinsfield, Cholsey, Dorchester, Didcot, Blewbury, Harwell, Chilton, Aston Tirrold, Aston Upthorpe, South Moreton, Upton, Woodstock, Bladon, Glympton, Kiddington, Woodleys, Wootton, West Oxfordshire, Ambrosden, Arncott, Blackthorn, Caulcott, Duns Tew, Little Chesterton, Lower Heyford, Merton, Middle Aston, Middleton Stoney, North Aston, Piddington, Rousham, Somerton, Steeple Aston, Steeple Barton, Upper Heyford, Wendlebury, Weston-on-the-Green, Cherwell, Bicester, Chesterton, Launton, Ardley, Bainton, Baynards Green, Bucknell, Caversfield, Charndon, Fewcott, Fringford, Fritwell, Godington, Hardwick, Hethe, Marsh Gibbon, Newton Morrell, Poundon, Souldern, Stoke Lyne, Stratton Audley, Tusmore, Aylesbury Vale, Witney, Barnard Gate, Brighthampton, Church Hanborough, Combe, Crawley, Curbridge, Ducklington, Eynsham, Freeland, Hailey, Hardwick, High Cogges, Long Hanborough, New Yatt, Newbridge, North Leigh, East End (North Leigh), Old Shifford, Shifford, Standlake, Stanton Harcourt, Stonesfield, Sutton, Yelford, Wheatley, Forest Hill, Holton, Horspath, Horton-cum-Studley, Littleworth, Milton Common, Stanton St. John, Waterperry, Waterstock, Woodperry, Cherwell, Ascott, Chalgrove, Chippinghurst, Chiselhampton, Cuddesdon, Denton, Garsington, Great Haseley, Great Milton, Little Baldon, Little Haseley, Little Milton, Marsh Baldon, Nuneham Courtenay, Stadhampton, Toot Baldon, Watlington, Lewknor, Aston Rowant, Pyrton, Brightwell Baldwin, Britwell Salome, Cuxham, Shirburn, Christmas Common, Easington.
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