Contact: Phil Bray
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We Deal with all Residential and Commercial Property Damage Insurance Related Claims, such as….
- Water Damage
- Fire Damage
- Flood Damage
- Impact Damage
- Storm damage
- Criminal Damage
Helping People Make Successful Buildings Insurance Claims.
If your home or business has been damaged, Aspray Portsmouth could help you achieve a fair settlement from your insurer, and working with vetted contractors, we aim to reinstate your property to its pre-loss condition as swiftly as possible.
Fire, flood, water damage, storms, impact or criminal damage; no matter the problem, an Aspray project manager could help.
Whether you have suffered damage to your home, buy-to-let property or business premises call Aspray Portsmouth to book an appointment with your local project manager.
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Phil bray just made a horrible experience for me go away as he dealt with every thing so efficiently - he took all the worry away.
From are first meeting to our last he was extremely professional and I had complete confidence in him. I couldn`t have asked for more. Thankyou doesn`t really say enough!
Phil Bray is now one of the longest serving Aspray franchisees, having joined 10 years ago. During that time, he has seen the rapid growth, both of his franchise and Aspray, and has gained invaluable experience, which he enjoys passing on to new franchisees. In the interests of policyholders, Phil always advises colleagues to work closely with Loss Adjusters, from the outset of a claim, so as to ensure, where possible, the fairest possible settlement is authorised by the insurer, to reduce the time taken to process the claim.
He is proud to say that he was ‘Franchisee of the Year’ in 2013 and runner up in 2014. However, his proudest award is being voted ‘Franchisees Franchisee of the Year’, also in 2014.
Phil likes to think he is very much a people person and enjoys being able to help his customers by removing the stress caused by damage being sustained to their property. At the initial meeting, he understands that generally the customer is looking for someone to take control of the situation and for the claim to proceed as quickly as possible and in an orderly fashion. He has to earn that trust and to do so he ensures he keeps customers regularly up to date with the progress of the reinstatement works. He gives them confidence that he is in complete control of the claim and makes sure their needs are paramount when negotiating with the Loss Adjuster. He explains the full claims process; how he will be acting on their behalf ensuring they receive the service they are fully entitled to.
As one of the more experienced franchisees, Phil has seen most types of damage at one point or another and is therefore equipped to deal with any type of property damage claim; Fire, Flood, Escape of Water, Storm and Impact Damage. However, he is also not too proud to say, ‘you’re never too old to learn’.
Water damage is one of the most common causes of residential or commercial buildings insurance claims. A leaky or frozen pipe can sometimes lead to extensive, and sometimes expensive, damage to your property and its contents.
If you experience water damage, Aspray could help by negotiating with your insurance company or their loss adjuster, drying out your property if necessary and instructing vetted contractors to complete reinstatement works.
Suffering a fire in your residential or commercial property can be destressing and the damage caused can, in some cases, be catastrophic. Aspray could help restore your home or business to its pre-loss condition, providing a helping hand when you may need it most.
Where applicable, if your residential property is damaged an Aspray loss assessor will arrange temporary accommodation for yourself and your family should you be unable to remain in your property while repairs are carried out.
Adverse weather conditions are out of your control and a severe storm can cause damage to various aspects of your residential or commercial property. High winds, heavy rain, hail and snow can all potentially cause harmful effects to your home or business, from broken roof tiles to an uprooted tree landing on your house or business.
Damage caused by a storm can take many forms however, our project managers are experienced at reinstating properties that have been affected by extreme weather conditions.
Extreme floods have been prominent across the UK over the past few years, with home and business owners suffering extensive damage, leaving them without a habitable property for extended periods of time.
If your property has been flooded, Aspray Portsmouth could, were applicable, arrange temporary accommodation and begin organising the cleaning and stripping of fixtures, fittings and furnishings that have been damaged because of the flood.
Predominately caused by a vehicle colliding with your residential or commercial property or boundary, the physical damage of impact can be big enough and Aspray Portsmouth understand that the emotional impact could be even greater. The property owner can usually recover the cost of the damage under their own policy and then your insurances can often pursue a recovery of costs against the offending motorist.
Aspray Portsmouth Local Activities
Our most frequently asked question - What is the difference between a Loss Assessor and a Loss Adjuster?
A loss assessor works in the best interests of the policyholder. Sometimes known as a public loss adjuster, a loss assessor manages property damage insurance claims on behalf of the policyholder, working towards achieving a fair settlement from the insurance company.
In 2005, it became a legal requirement for all loss assessors to be regulated by the Financial Conduct Authority (FCA) to ensure that insurance claim management meets specific standards. Aspray Ltd is authorised and regulated by the Financial Conduct Authority and can be found on the FCA Register.
An Aspray loss assessor goes beyond simply negotiating and agreeing your claim with the insurer, they also project manage all repair works, reinstating your property to its pre-loss condition as swiftly as possible.
A loss adjuster is appointed on behalf of the insurance company. When instructed by an insurance company, a loss adjuster will assess the damage to your property and, if they deem the damage liable under your insurance policy, will work with your insurance company to provide settlement figure. Loss adjusters are often appointed when the claim is of a significant size and will visit your property to determine the cause of damage.
Any loss adjuster appointed will be paid directly by your insurance provider, therefore, many claimants worry that they may not receive an impartial assessment. This is where a claimant may decide to appoint a loss assessor who will aim look after their interests.
Instructing Aspray Portsmouth will provide you with a dedicated and experienced loss assessor who will put your interests first.
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TO COMPLETING YOUR PROPERTY DAMAGE INSURANCE CLAIM WITH ASPRAY.
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Aspray Portsmouth: Area & Postcode Coverage
Portsmouth, Fratton, Old Portsmouth, Portsea, Landport, Hilsea, North End, Tipner, Stamshaw, Baffins, Copnor, Anchorage Park, Southsea, Milton, Eastney, Cosham, Drayton, Farlington, Waterlooville, Denmead, Purbrook, Havant, Winchester, Clanfield, Cowplain, Horndean, East Hampshire, Rowland's Castle, East Hampshire, Emsworth, Southbourne, Westbourne, Hayling Island, Alverstoke, Hardway, Gosport, Lee-on-the-Solent, Hill Head, Stubbington, Titchfield, Fareham, Titchfield, Whiteley, Portchester, Wickham, Bosham, Boxgrove, Eartham, East Dean, Goodwood, Funtington, Nutbourne, Chichester, Fishbourne, Selsey, West Wittering, East Wittering, Tangmere, Oving, Westergate, Eastergate, Bognor Regis, Aldwick, Pagham, Arun, Barnham, Elmer, Felpham, Middleton-on-Sea.
PO1, PO2, PO3, PO4, PO5, PO6, PO7, PO8, PO9, PO10, PO11, PO12, PO13, PO14, PO15, PO16, PO17, PO18, PO19, PO20, PO21, PO22.