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Aspray Richmond Deal with all Residential and Commercial Building Damage Insurance Repair Related Claims
Residential and Commercial Property Damage Insurance Repairs, such as...
- Water Damage
- Fire Damage
- Flood Damage
- Impact Damage
- Storm damage
- Criminal Damage
Helping People Make Successful Buildings Insurance Claims.
If your home or business has been damaged, Aspray Richmond could help you achieve a fair settlement from your insurer, and working with vetted contractors, we aim to reinstate your property to its pre-loss condition as swiftly as possible.
Fire, flood, water damage, storms, impact or criminal damage; no matter the problem, an Aspray project manager could help.
Whether you have suffered damage to your home, buy-to-let property or business premises call Aspray Richmond to book an appointment with your local project manager.
WINNER of the AR of the Year Award
Aspray National Conference Award 2019
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Highly recommended. I had a slow leak from a shower outlet that suddenly manifested itself in a collapsing floor. Grahame & Justin responded to my inquiry with great speed and, after a little pressure on the insurer, managed the entire process to a very satisfactory conclusion (including the insurer covering the cost of power for a de-humidifier).
I had water coming up through my floor and the leak detection company highly recommended Aspray - thankfully they did as they managed the whole process for me. Having traced the leak, they engaged the correct team of people for all the necessary jobs - lifting the floor; replacing it; re-plastering where necessary and redecorating too. They were extremely patient whilst I got rid of my tenants too and amazingly liaised with my insurance company to compensate for loss or rent. During the whole process, they kept me up to date by phone and email. Highly professional, helpful and friendly - would strongly recommend.
Aspray Richmond is operated by Grahame Dean and Justin Gudgeon. Between the two of them they have a wealth of experience in Financial Services, the Construction Industry as well as Customer Services.
Justin has over thirty years’ experience in the Construction Industry. He initially started as a tradesman, then went on to run his own building and refurbishment business. Following on from this Justin progressed to project managing construction projects. During the course of his career, Justin dealt with many different types of building and refurbishment projects, many of which were as a result of a buildings insurance claim.
Grahame spent the first twenty five years of his career in the regulated Financial Services Industry. Since then he has worked as a management consultant working in the retail and constructions sectors where he gained practical experience of dealing with both commercial and residential insurance claims.
Water damage is one of the most common causes of residential or commercial buildings insurance claims. A leaky or frozen pipe can sometimes lead to extensive, and sometimes expensive, damage to your property and its contents.
If you experience water damage, Aspray could help by negotiating with your insurance company or their loss adjuster, drying out your property if necessary and instructing vetted contractors to complete reinstatement works.
Suffering a fire in your residential or commercial property can be destressing and the damage caused can, in some cases, be catastrophic. Aspray could help restore your home or business to its pre-loss condition, providing a helping hand when you may need it most.
Where applicable, if your residential property is damaged an Aspray loss assessor will arrange temporary accommodation for yourself and your family should you be unable to remain in your property while repairs are carried out.
Adverse weather conditions are out of your control and a severe storm can cause damage to various aspects of your residential or commercial property. High winds, heavy rain, hail and snow can all potentially cause harmful effects to your home or business, from broken roof tiles to an uprooted tree landing on your house or business.
Damage caused by a storm can take many forms however, our project managers are experienced at reinstating properties that have been affected by extreme weather conditions.
Extreme floods have been prominent across the UK over the past few years, with home and business owners suffering extensive damage, leaving them without a habitable property for extended periods of time.
If your property has been flooded, Aspray Richmond could, were applicable, arrange temporary accommodation and begin organising the cleaning and stripping of fixtures, fittings and furnishings that have been damaged because of the flood.
Predominately caused by a vehicle colliding with your residential or commercial property or boundary, the physical damage of impact can be big enough and Aspray Richmond understand that the emotional impact could be even greater. The property owner can usually recover the cost of the damage under their own policy and then your insurances can often pursue a recovery of costs against the offending motorist.
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Our most frequently asked question - What is the different between a Loss Assessor and a Loss Adjuster?
A loss assessor works in the best interests of the policyholder. Sometimes known as a public loss adjuster, a loss assessor manages property damage insurance claims on behalf of the policyholder, working towards achieving a fair settlement from the insurance company.
In 2005, it became a legal requirement for all loss assessors to be regulated by the Financial Conduct Authority (FCA) to ensure that insurance claim management meets specific standards. Aspray Ltd is authorised and regulated by the Financial Conduct Authority and can be found on the FCA Register.
An Aspray loss assessor goes beyond simply negotiating and agreeing your claim with the insurer, they also project manage all repair works, reinstating your property to its pre-loss condition as swiftly as possible.
A loss adjuster is appointed on behalf of the insurance company. When instructed by an insurance company, a loss adjuster will assess the damage to your property and, if they deem the damage liable under your insurance policy, will work with your insurance company to provide settlement figure. Loss adjusters are often appointed when the claim is of a significant size and will visit your property to determine the cause of damage.
Any loss adjuster appointed will be paid directly by your insurance provider, therefore, many claimants worry that they may not receive an impartial assessment. This is where a claimant may decide to appoint a loss assessor who will aim look after their interests.
Instructing Aspray Richmond will provide you with a dedicated and experienced loss assessor who will put your interests first.
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Aspray Richmond: Area & Postcode Coverage
Richmond, Staines, Sunbury, Kingston, East Molesey, West Molesey, Hampton, Elmbridge, Richmond upon Thames, Walton-on-Thames, Hersham, Whiteley Village, Weybridge, Oatlands, Saint George's Hill, Hamm Court, Runnymede, Byfleet, West Byfleet, Woking, Addlestone, New Haw, Woodham, Chertsey, Ottershaw, Longcross, Lyne, Dumsey Meadow in Littleton, Spelthorne, Twickenham, St. Margarets, Strawberry Hill (east), Hounslow, Twickenham (west), Whitton, Strawberry Hill (west), Fulwell (north), Lampton, Whitton (north), Hounslow West, Hounslow Heath, Whitton (west), Cranford (south), Heston, Cranford (north), Osterley (west), Hillingdon, Isleworth, Osterley (east and centre), Brentford, Kew Bridge, Syon Park, Richmond, Kew, North Sheen (north), Ham, Petersham, Richmond Hill, North Sheen (south), Richmond Park, Kingston upon Thames, Teddington, Fulwell (east), Bushy Park, Hampton, Hampton Hill, Fulwell (west), Feltham, Hanworth, Hounslow, North Feltham, East Bedfont, Hatton, Hillingdon, Ashford, Sunbury-on-Thames, Elmbridge, Upper Halliford, Charlton, Littleton, Staines-upon-Thames, Egham Hythe, Laleham, Runnymede, Stanwell, Stanwell Moor, Wraysbury, Sunnymeads, Hythe End, Hillingdon, Egham, Englefield Green, Thorpe, West Drayton, Harmondsworth, Sipson, Yiewsley, Longford, Hillingdon.