Aspray Southampton
Contact: Jack Connor
Contact Us
Telephone:01722-398-286
Telephone:0800-077-6704
Email:southampton@aspray.com
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About Us
We Deal with all Residential and Commercial Property Damage Insurance Related Claims, such as….
- Water Damage
- Fire Damage
- Flood Damage
- Impact Damage
- Storm damage
- Criminal Damage
Helping People Make Successful Buildings Insurance Claims.
If your home or business has been damaged, Aspray Southampton could help you achieve a fair settlement from your insurer, and working with vetted contractors, we aim to reinstate your property to its pre-loss condition as swiftly as possible.
Fire, flood, water damage, storms, impact or criminal damage; no matter the problem, an Aspray project manager could help.
Whether you have suffered damage to your home, buy-to-let property or business premises call Aspray Southampton to book an appointment with your local project manager.
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Business/Personal Profile
Hi and welcome to Aspray Southampton. My name is Jack Connor and I am the Appointed Representative for the Aspray Southampton area which covers Southampton, Eastleigh, Bitterne, Park Gate, Chandlers Ford and surrounding areas.
I have worked in insurance claims management for around 5 years, with over 10 years previous experience in the building industry. I have a wide knowledge of both sectors, which allows me to deal with both insurance companies and tradesmen alike by building good working relationships. This enables me to manage all aspects of property insurance claims, so that they progress as smoothly and efficiently as possible, from inception to completion.
Myself and my team of contractors have dealt with all manner of claims from small burst pipes to extensive fire and flood damage claims. We understand the stress and strain these situations can place on any homeowner, landlord or business owner and we aim to minimise these issues by striving to provide an efficient and effective service of loss assessing and claims management to clients.
Aspray Southampton handle all aspects of the insurance claim on the client’s behalf, once their authorisation has been obtained. We can help initiate the claim, survey all the damage to your property and present a detailed schedule of reinstatement, direct to your insurers. We handle all negotiations with loss adjusters and representatives of the insurance company and project manage our contractors throughout the reinstatement process to bring your property back to its pre-loss condition. We can also help deal with any contents, alternative accommodation and /or loss of rent and business interruption elements of the claim.
I strive to take good care of all my clients and will always go the extra mile to ensure they fully understand the whole process and Aspray Southampton’s role. Our service is professional, yet personal, as I spend time ensuring clients are kept fully informed of the progress of the claim. I act in my client’s best interests and want them to feel comfortable with every aspect of Aspray Southampton’s support, throughout the whole process. All our contractors are fully vetted and are experienced in carrying out property reinstatements, which gives our clients piece of mind, when granting access to their property.
Whether the claim is big or small, you can rest assured you are in safe hands when you use Aspray Southampton to handle all aspects of the claim. We will always achieve the fairest settlement, whilst making sure our customers are treated fairly at all times, having their best interests at heart from start to finish.
Water
Water damage is one of the most common causes of residential or commercial buildings insurance claims. A leaky or frozen pipe can sometimes lead to extensive, and sometimes expensive, damage to your property and its contents.
If you experience water damage, Aspray could help by negotiating with your insurance company or their loss adjuster, drying out your property if necessary and instructing vetted contractors to complete reinstatement works.
Fire
Suffering a fire in your residential or commercial property can be destressing and the damage caused can, in some cases, be catastrophic. Aspray could help restore your home or business to its pre-loss condition, providing a helping hand when you may need it most.
Where applicable, if your residential property is damaged an Aspray loss assessor will arrange temporary accommodation for yourself and your family should you be unable to remain in your property while repairs are carried out.
Storm
Adverse weather conditions are out of your control and a severe storm can cause damage to various aspects of your residential or commercial property. High winds, heavy rain, hail and snow can all potentially cause harmful effects to your home or business, from broken roof tiles to an uprooted tree landing on your house or business.
Damage caused by a storm can take many forms however, our project managers are experienced at reinstating properties that have been affected by extreme weather conditions.
Flood
Extreme floods have been prominent across the UK over the past few years, with home and business owners suffering extensive damage, leaving them without a habitable property for extended periods of time.
If your property has been flooded, Aspray Southampton could, were applicable, arrange temporary accommodation and begin organising the cleaning and stripping of fixtures, fittings and furnishings that have been damaged because of the flood.
Impact
Predominately caused by a vehicle colliding with your residential or commercial property or boundary, the physical damage of impact can be big enough and Aspray Southampton understand that the emotional impact could be even greater. The property owner can usually recover the cost of the damage under their own policy and then your insurances can often pursue a recovery of costs against the offending motorist.
Aspray Southampton Local Activities
Our most frequently asked question - What is the difference between a Loss Assessor and a Loss Adjuster?
A loss assessor works in the best interests of the policyholder. Sometimes known as a public loss adjuster, a loss assessor manages property damage insurance claims on behalf of the policyholder, working towards achieving a fair settlement from the insurance company.
In 2005, it became a legal requirement for all loss assessors to be regulated by the Financial Conduct Authority (FCA) to ensure that insurance claim management meets specific standards. Aspray Ltd is authorised and regulated by the Financial Conduct Authority and can be found on the FCA Register.
An Aspray loss assessor goes beyond simply negotiating and agreeing your claim with the insurer, they also project manage all repair works, reinstating your property to its pre-loss condition as swiftly as possible.
A loss adjuster is appointed on behalf of the insurance company. When instructed by an insurance company, a loss adjuster will assess the damage to your property and, if they deem the damage liable under your insurance policy, will work with your insurance company to provide settlement figure. Loss adjusters are often appointed when the claim is of a significant size and will visit your property to determine the cause of damage.
Any loss adjuster appointed will be paid directly by your insurance provider, therefore, many claimants worry that they may not receive an impartial assessment. This is where a claimant may decide to appoint a loss assessor who will aim look after their interests.
Instructing Aspray Southampton will provide you with a dedicated and experienced loss assessor who will put your interests first.
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Years In BusinessSIMPLE STEPS
TO COMPLETING YOUR PROPERTY DAMAGE INSURANCE CLAIM WITH ASPRAY.
NO CHARGE TO YOU, THE POLICYHOLDER*
We will deal with your insurer, and any matters relating to your claim, at no cost to you, the policyholder, providing Aspray Southampton instruct and oversee the contractors who complete the reinstatement works. *
Aspray works on your behalf to negotiate a fair settlement while you focus on getting back to normal. We will prepare a detailed schedule of works and present a professional claim to your insurers, aiming to maximise your chance of a successful outcome.
* Please note: Any excess stated in your insurance policy will still apply. Aspray is paid direct by your insurance company.
Before &After Projects
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Need Help with your
Insurance Claim?
Fire, Flood, Water Damage, Storms, Impact or Criminal Damage.
Aspray could help!
0800 077 6704
Who are Aspray?
Aspray is an award-winning loss assessing, project management company looking after property damage insurance claims on behalf of the policyholder and specialising in property reinstatement for all types of residential and commercial property; from houses and flats, to shops, offices and industrial buildings. We are authorised and regulated by the Financial Conduct Authority (FCA) for claims handling only and provide all our representatives with training accredited by the British Damage Management Association (BDMA).
Our company ethos is to help people make successful buildings insurance claims, putting the policyholder first and aiming to restore their property to its pre-loss condition as swiftly as possible.
Aspray Southampton: Area & Postcode Coverage
Southampton, Southampton City Centre, St. Mary's, Newtown, Nicholstown, Ocean Village, Chapel, Eastern Docks, Bevois Valley, Shirley, Freemantle, Banister Park, Millbrook, Redbridge, Bassett, Lordswood, Rownhams, Nursling, Chilworth, Test Valley, Highfield, Portswood, St Denys, Swaythling, Bitterne, Bitterne Park, Harefield, Townhill Park, Chartwell Green, Sholing, Thornhill, Woolston, Weston, Botley, Hedge End, West End Hampshire, Warsash, Hamble-le-Rice, Locks Heath, Netley Abbey, Fareham, Bishops Waltham, Corhampton, Droxford, Durley, Exton, Meonstoke, Shedfield, Soberton, Swanmore, Upham, Warnford, Wickham, Winchester, Fair Oak, Bishopstoke, Horton Heath, North Baddesley, Chandler's Ford, Eastleigh.
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