Thermostatic Valve Caused Water Damage
A thermostatic valve in the shower caused damage to the bathroom of this couple’s home.
The prospect of dealing with the insurance company and their Loss Adjuster was daunting for this couple. Loss Assessor, Phil, of Aspray (Durham) handled all the negotiations on their behalf, agreeing a fair settlement before project managing vetted contractors to complete the repair works.
“…there was great attention to detail.”
The couple were pleased with the results of the reinstatement, stating that the work was carried out “methodically”.
Safety of all parties is an important aspect of the claims process, never more so when dealing with vulnerable people during the coronavirus pandemic.
Phil ensured the customers felt safe whilst tradespeople worked in their home.
The reinstatement involved drying the property, fitting a new shower and new flooring throughout the bathroom.
“The damage was a result of a thermostatic value… [Aspray] did everything for us and that was basically it in a nutshell.”
Need to make an insurance claim for damage to your property? Contact Aspray