Flooded cellar following Burst Mains Water Pipe

During the Christmas period, the last thing you want is to find your cellar flooded with water. But for this customer, that nightmare became a reality when a mains pipe burst. 

The water destroyed all the walls within the cellar, including the paintwork and skirting boards. Worst of all, the tanking held within the cellar was heavily damaged. 

When they began with the insurance company, the customer was struggling to arrange a fair settlement. Luckily, they found Aspray. 

Assessing the damage of the flooded cellar

“From start to finish, the headache was completely removed..”

Aspray (Northampton) loss assessor, Kylie, took over the full management of the claim, putting together a scope of works that the customer was much happier with.

Once settlement was agreed, Kylie instructed her vetted contractors to complete the reinstatements works.

Results

completed claim by Aspray Northampton
escape of water claim completed by Aspray Northampton

This customer was delighted with the reinstatements following a flooded cellar. 

Need to make an insurance claim for damage to your property? Contact Aspray

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