Neighbour’s Fire Damaged Garage

When a neighbour’s fire turned into a major blaze, it spread to this homeowner’s garage causing both fire and smoke damage.

The main damage was caused to the roof of the garage but various contents inside were also impacted.

The customer found their insurance company to be challenging to deal with. Luckily, he contacted Aspray and Durham Loss Assessor, Phil was onsite within 24 hours of receiving the call.

Damage to ceiling after garage fire in Durham

“…within 24 hours the [Aspray] representative was onsite”

Phil dealt directly with the insurer on behalf of the policyholder and negotiated a fair claim settlement. He ensured that the customer was updated every step of the way. 

Once agreed, work could begin on the garage, reinstating the roof to its pre-loss condition.


Resinstated garage after fire damage
Damage to ceiling after garage fire in Durham
Damage to contents of garage fire

“If I ever have to make another insurance claim the first thing I’ll do is ring Aspray.”



Business Owners

Need to make an insurance claim for damage to your property? Contact Aspray

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