Raw Sewage Disaster
in Commercial Property

As a business owner, damage to your property can seriously harm your ability to trade. This nail and beauty salon owner in North London had closed their property during the first COVID lockdown. The owner was shocked to then discover that the property had been flooded with raw sewage due to a blocked drain at the rear of the property.

The sewage contaminated the main shop floor and rooms at the rear of the property. Luckily, our East Barnet representatives were on site within the same day to immediately liaise with emergency contractors and begin the removal of salvageable contents.

The raw sewage contaminated the main shop floor and rooms at the rear of the property.

In the first 24 hours of managing the claim, Aspray were able to fully strip out the property, begin sanitisation and a structural drying process.

Fortunately for the policyholder, they had been checking the premises every 3-4 days during its closure, in line with their policy. If the policyholder hadn’t been checking the premises, the insurer may have viewed the property as unoccupied and could have rejected the claim.