Successful Escape of Water Claim

Making an insurance claim is often an incredibly stressful experience as this policyholder admits when an escape of water destroyed his home. 

A sheared ballcock had caused the toilet cistern to overflow on the top floor of his property causing considerable damage throughout the bathroom and the floors below. 

Many of policyholders content had to be removed and Loss Assessor, Mario, arranged for the restoration of those that could be saved. 

Water escape in the bedroom

“That trust element is fundamental and I did trust Mario.”

Mario, Director of Aspray (Maidenhead & Guildford) not only managed the claim but also reassured the policyholder throughout the process. 

Using his vetted contractors, Mario completed the reinstatement works throughout the property and supported the policyholder at every step of the process. 



"Mario has been a huge help to us with a difficult claim over a lengthy period and has supported us brilliantly. His attention to detail has been excellent and I'm sure that our overall outcome has been hugely supported by his involvement. I would recommend Mario to anyone."

The Results

bedroom reinstated by Aspray (Maidenhead & Guidford)
reinstated bathroom

Need to make an insurance claim for damage to your property? Contact Aspray



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