Customer Recommended
FCA Regulated
UK-wide Network
18,000+ Claims Handled

We Manage Your Claim. You Manage Your Business.

When your business premises are damaged, the impact can go beyond the building itself. You may be dealing with disrupted trading, damaged stock or equipment, staff access issues, customer disruption, and pressure to reopen as soon as possible. Aspray can manage your property insurance claim and reinstatement works, helping you move the claim forward while you focus on running your business.

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4.9/5
Trustist Rating
18,000+
Claims Handled
£173m
Settled for Clients
21+
Years Experience
On Your Side

Getting You Back to Business

The knock-on effects of commercial property damage can be far and wide. Aspray understand the need to get businesses back up and running with as little disruption as possible. That’s why we pride ourselves on quick, calm, and professional support, with a team ready to guide you through every step of the process.

Whether you’re dealing with fire, flood, escape of water, or storm damage, having the right support can make all the difference. With over 20 years of experience, Aspray helps business owners navigate the challenges of an insurance claim, giving you confidence that your claim is being professionally managed.

What can we do for business owners?

A property damage claim can place pressure on your time, your operations, and your cash flow. Aspray can take on the claims management and reinstatement process, helping you reduce disruption and keep the claim moving.
Managing Your Entire Claim

Aspray can prepare and present your claim, handle insurer communication, and negotiate the scope and settlement on your behalf.

On Your Side
Managing reinstatement works

Once the claim is agreed, Aspray can manage the approved repairs using vetted contractors, giving you one point of contact for the claim and reinstatement process.

Local vetted contractors
Supporting Business Interruption

Where the damage affects your ability to trade, Aspray’s sister company Major Loss can help review the property damage elements of the claim and identify where further policy cover may apply, such as business interruption, stock, contents, or alternative premises cover.

complete service
Helping reduce the time burden

Business owners often have limited time to manage a claim, chase insurers, arrange contractors, and check scopes of work. Aspray can take on these tasks so you can focus on your staff, customers, and day-to-day operations.

giving you time back

Real Claims. Real Results.

A water leak ruined the restrooms of this Glasgow brewery. But Aspray were on hand to put everything back together.
Before
Water Damage
After
Claim Status
Settled
  • Full claim management
  • Approved local contractors

Business Owner FAQs

Can Aspray help with commercial property insurance claims?

Yes. Aspray can help business owners with insured property damage claims affecting commercial premises, including offices, shops, warehouses, hospitality premises, and other business properties.

What does Aspray’s service cost?

There is no charge for Aspray’s loss assessing service, provided you appoint Aspray to carry out the approved reinstatement works using our vetted contractors. You will still need to pay any policy excess, and VAT may apply depending on your circumstances.

Can Aspray help if my business has to close during repairs?

If the damage affects your ability to trade, your policy may include cover for business interruption, loss of rent, stock, contents, or alternative premises. Aspray can help review the policy position and support the relevant parts of the claim where cover applies.

Do I need Aspray if my insurer has appointed a loss adjuster?

An insurer’s loss adjuster acts on behalf of the insurance company. Aspray acts on behalf of you, the policyholder. We assess the damage, prepare the claim, negotiate with your insurer, and manage the reinstatement works once agreed.

Can Aspray manage contractors and repairs?

Yes. Once the claim is agreed, Aspray can project manage the reinstatement works using our vetted contractor network. This gives you one point of contact and helps keep the repair process organised.

Can Aspray help if my claim has been rejected?

Yes. Aspray can review repudiated claims at no cost and advise whether the insurer’s decision can be challenged. Where we can assist, we can help gather evidence and present the claim again.

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