Founded on family values and trusted support
We've supported over 18,000 families, landlords and business owners through a tough time in their lives.
A company you can rely on, that’s there when you need us.
A company you can rely on, that’s there when you need us.
UK-wide Coverage
Assessors in every region
Qualified Team
CILA & CII Certified
FCA Regulated
Independent loss assessors
4.9/5
Trustist rating
18,000+
Claims handled
£173m
Settled for clients
21+
Years experience
What we do
A personal approach to property insurance claims
Founded in the heart of Lancashire by James Whittle, Aspray was built with a simple purpose: to help policyholders through some of the most stressful situations they may face. From the very beginning, the business has been built around family values, treating every customer with care, honesty and respect. We understand that behind every insurance claim is a person, a family or a business trying to get back to normal. That is why we aim to provide the kind of support, guidance and reassurance we would want for our own families, not treat customers like just another claim number.
You can trust us
Aspray, on your side
We pride ourselves on the award-winning service we offer to policyholders across the UK. Whether you’re in Glasgow or Cornwall, you receive the same high standard of service and support.
Need help with a claim right now?
Call us and describe what's happened. Our qualified claims handlers will advise you on the best next steps — free of charge.
Our latest case studies
Real claims, real results — see more examples of the Aspray service
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Flood Damage
Property restored after sewage flood following tenant move-out
When a landlord discovered severe sewage flooding after their tenants moved out, Aspray stepped in to help manage the property damage insurance claim and oversee the reinstatement works. Despite the significant contamination and damage, the property was fully restored using vetted contractors, with the landlord praising the workmanship, attention to detail and exceptional standard of the finished result. From a devastating discovery to a property restored beyond expectations, this case shows how Aspray can help take even serious property damage from claim through to reinstatement.
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Water Damage
A Disputed Escape of Water Claim Successfully Resolved
An escape of water from a flat above caused extensive damage to a residential property, breaking through the ceilings of the kitchen and living room before tracking down through the walls and into the flooring below. What initially presented as surface-level damage quickly revealed itself to be far more serious, with moisture embedded deep within the structure.
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Water Damage
A Hidden Leak Uncovered in a Much Loved Bungalow
When 95 year old Eddie and his wife, 92 year old Olive discovered an underground water leak beneath their Utility Room of their bungalow, they had no idea of the disruption it would cause, or the extensive repairs that would follow.
The People we Help
See what our happy customers have to say
What type of damage has your home suffered?
Select your damage type for tailored guidance and support
Water Damage
Burst pipes, a leaking roof, or an escape of water - we'll support you through your entire insurance claim.
Fire Damage
After a fire, knowing what to do next can be difficult. We're here 24/7 to help manage your claim and recovery.
Storm Damage
Have storm winds or heavy rain damaged your property?
