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Aspray, an Award Winning Property Damage Insurance Claims Negotiation, Settlement, and Reinstatement Service.

Do you need to make a Claim on your Insurance for Damage to your Property?

For your FREE voucher giving you £100 off your excess.
Terms and Conditions apply.

Why Choose Aspray?

Because Aspray help both residential and commercial policyholders make successful building insurance claims.

Our award-winning claims management service aims to help policyholders throughout the UK make successful buildings insurance claims caused by storms, burst pipes, accidental damage, fire, floods or other events which lead to the property owner needing to make an insurance claim. We also project manage the repairs to the damage and always strive to reinstate the property to its pre-loss condition as swiftly as possible.

Most importantly, there is NO CHARGE to you, the policyholder and property owner for the Aspray service provided we can instruct and oversee the vetted contractors who will complete the reinstatement works.

However, any excess stated within the policy will of course still apply.

Aspray Family

What can Aspray do for you?

1. Assess the damage to your property.

Instructing Aspray will provide you with a dedicated loss assessor in your area who will assess any damage that has been caused, put together a schedule of works and submit this directly to your insurance company on your behalf.

2. Negotiate a fair settlement on your behalf.

Negotiating with insurance companies and loss adjusters can be difficult if you know very little about the insurance world. Aspray will work on your behalf to agree a settlement with your insurance provider and begin restoring your property to its pre-loss condition as swiftly as possible.

Aspray House

3. Instruct vetted contractors to complete the reinstatement works.

Your project manager will direct and oversee any tradespeople required to reinstate your property to its original condition.

4. Invoice your insurer directly for all reinstatement works carried out.

Best of all, there is NO CHARGE to you, the policyholder, for the Aspray service, providing we can instruct and oversee our vetted contractors to complete reinstatement works. Please note, any excess stated within your policy will still apply.

Taking care of policyholders when they experience a property damage insurance claim is the main aim of our Aspray Loss Assessors. We aim to achieve a fair settlement with your insurer and complete any reinstatement works in a swift and timely manner.

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Aspray Claims
Average rating:  
 5 reviews
by North West Broker on Aspray Claims

The feedback we have had from our customers has been fantastic. One customer leaving our company an excellent online review thanks to the speedy and professional way that Aspray dealt with her claim.



The way we are updated on each claim and the honesty and professionalism from your staff is something we as a business have been crying out for to help streamline the whole claim procedure.

by Liz Burn on Aspray Claims

Aspray take the hassle out of claims, allowing Brokers more free time to deal with other areas of Insurance, but the best part about this is that you know your clients are in good hands.



Aspray are one call away and have always, in my experience, attended on site usually the same day but certainly no later than 24 hours. They deal with all areas of property damage from flood damage to major fire loss claims. Clients liaise with their own loss assessor who negotiates the claim on behalf of clients, from preparing and presenting a detailed schedule of works, chasing, overseeing reinstatement through to final settlement. Updates are provided to Brokers on a regular basis and there is never any need to chase updates. Our client’s are always extremely happy with the services provided by Aspray.



I always highly recommend Aspray’s services to our clients but would certainly ask other Brokers to seriously consider using their services. At the end of the day, Aspray are the ultimate property claims experts!

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Aspray help people make successful building insurance claims.

What We Do

If your home or business has been damaged and you need the help of a builder, plumber or roofer, we can help you achieve a fair settlement from your insurer and working with vetted contractors, we will help ensure that your property is reinstated to its previous condition as swiftly as possible.

Property Damage Insurance Claims Management in Residential and Commercial Properties

At Aspray, our friendly and approachable team aims to provide a professional and efficient service for any commercial or residential property damage insurance claims. Our experience of dealing with loss adjusters, insurers and tradespeople gives a greater chance of a successful outcome and our swift as possible approach to reinstating your property aims to have your home or business reinstated to its pre-loss condition whilst causing minimal disruption.

Aspray have a national reach and offer an end-to-end service which manages buildings insurance repair claims from inception to completion.

LOOKING AFTER RESIDENTIAL AND COMMERCIAL BUILDINGS INSURANCE CLAIMS

Aspray manage both residential and commercial buildings property damage insurance repair claims, so whether it’s your home or your business premises that has suffered damage, Aspray could help!

RESIDENTIAL PROPERTY CLAIMS

Your home is often at the centre of your life and damage caused by fire, flood, water, impact or storm could threaten that in an instant. Should the worst happen, make Aspray your first call and book an appointment with our experienced Loss Assessors who will examine the damage and explain why Aspray’s award-winning service could restore your home to its former, pre-loss condition.

COMMERCIAL PROPERTY CLAIMS

Damage to your business premises could cause major disruption.
Aspray can handle your buildings insurance claim from inception to completion allowing you to focus on running your business. Your dedicated project manager can also, where necessary, negotiate any business interruption which may have occurred as a result of the damage caused.

According to the Home Office National Statistics, the UK’s fire and rescue service attended 529,000 incidents between April 2015 and March 2016, 31% of which were fire incidents.
Impact damage can be anything from storm debris to a vehicle colliding with your residential or commercial property boundary or wall and can in some cases cause serious structural damage.
Floods have devastated many parts of the UK over the past few years. You can find out if your residential or commercial property is in a potential flood risk area here.
Aspray Van
The Associations of British Insurers claims that 26% of all domestic insurance repair claims are the result of an escape of water.
Some of the more severe storms can leave behind a trail of destruction. Keeping an eye on the weather and taking precautions for your home or business is good practice to keep storm damage to a minimum.

The Claims Process

What you should do, and what Aspray will do for you, at point of claim!

Step 1

Call Aspray on 0800 077 6705 and book an appointment with your local Aspray representative.

Step 2

If you haven’t done so already, inform your insurance company of the incident.

Step 3

At the agreed time, an Aspray project manager will visit your property and assess any damage.

Step 4

Your Aspray representative will put together a detailed schedule of works and submit this directly to your insurer.

Step 5

Any negotiations with the insurance company or, where necessary, the insurance company’s Loss Adjuster will be undertaken by your experienced Aspray representative.

Step 6

Once repair work is agreed, your project manager will instruct and oversee vetted contractors to complete the reinstatement works as swiftly as possible.

Step 7

Once insurance repair work is completed we will ask you to sign a satisfaction note so that we can be sure that you are happy with the works carried out.

Step 8

Aspray will invoice your insurance company directly for any reinstatement works. All that it left for you to do is pay your excess.

National Award For Landlords’ Property Claims Service

11th December 2018

Aspray is celebrating its latest accolade this month, having just won a national Landlord Investment Show Award for its customer-centric landlords’ property claims and loss assessing service. We swept to victory in the ‘Best Product for Landlords’ category, in which we were shortlisted along with three other businesses (https://www.national-lis-awards.co.uk/shortlist/). Some … Read more

Beast from the East - Storm Damage

Why Insurers Will Be Reluctant To Pay Out On Property Claims

6th November 2018

We have entered the peak time of year for property claims, with snow already falling in parts of the country this month, storms already having rolled in and others sure to be on the way. The issue for insured homeowners and commercial property owners is that insurers are likely to be … Read more

Award Shortlisting For Our Property Claims Management and Loss Assessing Service

Another Award Shortlisting For Our Property Claims Management and Loss Assessing Service

11th October 2018

The Aspray Limited team is celebrating a shortlisting in the National Landlord Investment Show (LIS) Awards, which reward and showcase the excellence of businesses providing services to the private rented sector. Our shortlisting recognises the added-value we provide to landlords who suffer some form of property damage, which can result … Read more

Call Us!

Have any questions about an Insurance issue?
Ask our Experts.

Aspray only manage property damage insurance claims and are experienced in dealing with all types of property claims from a leaking bathroom to a full fire loss. If you have experienced damage to your property and wish to make a claim, no matter how big or small, call Aspray.