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What Is A Loss Assessor, And Do You Need One?

A loss assessor works for you, the policyholder, not your insurer. Here's how it works, and how to know if hiring one is right for your claim.
What Is A Loss Assessor, And Do You Need One?
4.9/5
Trustist Rating
18,000+
Claims handled
£173m
Settled for clients
21+
Years of experience
We'll Deal With The Details

Aspray is an independent loss assessor company. A loss assessor is appointed by you to manage your property insurance claim and negotiate on your behalf, unlike a loss adjuster, who is appointed by your insurer and works for them.

Not everyone needs one. If your claim is straightforward and your insurer is moving things along fairly, you may not need to appoint anyone. But if your claim feels complicated, contested, or you simply don’t have the time to manage it yourself, a loss assessor takes that off your hands.

When you call Aspray, you’ll speak straight to our claims support team, who will explain how the process works and whether appointing an assessor makes sense for your situation.

How It Works

Contact us: call our freephone number or request a callback. Our team will talk you through the process, whatever stage your claim is at.
1
Contact us

Call us or request a callback, and we’ll talk through your claim and explain whether a loss assessor could help.

2
We Assess

If you go ahead, your assessor visits and documents the damage with expert precision, so nothing is missed.

3
We Negotiate

We handle every conversation with your insurer and negotiate for a full and fair settlement on your behalf.

4
We Restore

Approved contractors restore your property to its original condition, as quickly as possible.

Loss Assessor vs Insurance Adjuster: What's The Difference?

A loss assessor is appointed by you, the policyholder, to manage your claim and negotiate your settlement on your behalf. This is different to a loss adjuster, who is appointed by your insurer and works for them, not you.

Whether you're a homeowner, landlord or business owner, an independent loss assessor company like Aspray reviews your policy, documents the damage, and handles every conversation with your insurer for you, so you're not fighting your own corner.

Fill in the form and one of our team will call you back.

Request a Callback

For urgent claims, call 0800 077 6705

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